Have you ever found yourself in a situation where you have agreed to a meeting or discussion and then later dreaded going through with the promised act? A lot has been said about showing up and fulfilling your commitments, and the importance they have in building your reputation as a professional.
However, what’s most important is managing communication and hence, expectations. In a country like ours, where a text is usually a 10 min phone call, an email is an hour-long meeting and a meeting is a 2 day retreat; its getting more and more important to set the rules in every relationship and manage expectations right from the beginning. The last thing you want to be known as is someone who overpromises and underdelivers. The other way round is ALWAYS better.